Salesforce reveals major AI overhaul for 'ultimate teammate' Slackbot, with over 30 new features

Date:
Wed, 01 Apr 2026 09:49:39 +0000

Description:
Salesforce has announced a 'new Slack' with agentic capabilities and more
than 30 new AI features powered by Slackbot.

FULL STORY ======================================================================Copy link Facebook X Whatsapp Reddit Pinterest Flipboard Threads Email Share this article 0 Join the conversation Follow us Add us as a preferred source on Google Newsletter Tech Radar Pro Are you a pro? Subscribe to our newsletter Sign up to the TechRadar Pro newsletter to get all the top news, opinion, features and guidance your business needs to succeed! Become a Member in Seconds Unlock instant access to exclusive member features. Contact me with news and offers from other Future brands Receive email from us on behalf of our trusted partners or sponsors By submitting your information you agree to the Terms & Conditions and Privacy Policy and are aged 16 or over. You are
now subscribed Your newsletter sign-up was successful Join the club Get full access to premium articles, exclusive features and a growing list of member rewards. Explore An account already exists for this email address, please log in. Subscribe to our newsletter Salesforce wants you to think of Slackbot as just another college that does your heavy lifting It can listen in on
meetings and proactively raise relevant recommendations for you It gets its data from Slack, Salesforce tools and third-party integrations Salesforce has announced a 'new Slack' where its embedded Slackbot AI assistant can act even more like an autonomous colleague, with the introduction of more than 30 new capabilities.

Rather than framing Slackbot as just another AI tool , Salesforce wants us to see it as a personal AI agent for work. Slackbot does all the things you'd expect of it like drafting content, summarizing conversations and answering questions about company data but it's designed to meet the worker where they are without forcing them into other apps and interfaces to share context. Article continues below You may like "Slackbot isnt just another copilot or
AI assistant - its the front door to the Agentic Enterprise" - Salesforce's new superpowered AI is now open to all Zoom has a host of new AI tools it thinks can supercharge your productivity Anthropic is embedding Slack,
Figman, and more into Claude chats Salesforce wants Slackbot to be your personal AI assistant TextSlackbot has access to three primary sources of
data and context: messages, channels and files within Slack itself; broader Salesforce systems like CRM; and third-party platforms via integrations.

One of the tool's clearest benefits is when it comes to video calls which have risen in frequency with the rise of hybrid working per new research . Rather than just transcribing calls and producing notes, Slackbot can proactively surface live recommendations "like pulling up a specific Salesforce record in the chat the moment a customers name is mentioned."

Essentially, Salesforce sees Slackbot as being "one interface for your entire AI fleet," marking the end of standalone AI tools and separate apps.

"Slack is the operating system for work, bringing humans, agents, data, and apps together in one trusted conversational interface," CTO Parker Harris explained. Are you a pro? Subscribe to our newsletter Sign up to the
TechRadar Pro newsletter to get all the top news, opinion, features and guidance your business needs to succeed! Contact me with news and offers from other Future brands Receive email from us on behalf of our trusted partners
or sponsors By submitting your information you agree to the Terms &
Conditions and Privacy Policy and are aged 16 or over.

"The bottleneck isn't intelligence," the company explained in another post . "It's shared intelligence." With that, it's bringing skills to users, described as a set of instructions that allow other workers to access similar capabilities without needing the expertise.

Slackbot is currently available for Business+ and Enterprise+ users, but beginning this month, the company is also opening up limited access to Free and Pro plans. Follow TechRadar on Google News and add us as a preferred source to get our expert news, reviews, and opinion in your feeds. Make sure to click the Follow button!

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Link to news story: https://www.techradar.com/pro/salesforce-reveals-major-ai-overhaul-for-ultimat e-teammate-slackbot-with-over-30-new-features


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